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These Terms & Conditions (“Terms”) govern your access to and use of the Aura Freshness website (the “Website”) and its related services (collectively, the “Services”). By accessing or using the Services, you agree to be bound by these Terms.

1. Acceptance of Terms

These Terms constitute a binding agreement between you and Aura Freshness (“Aura Freshness”, “we”, “us”, or “our”). Your use of the Services in any manner constitutes your agreement to these Terms and all applicable laws and regulations.

2. Amendments to Terms

Aura Freshness reserves the right to update or modify these Terms at any time. We will post any changes to the Terms on the Website. Your continued use of the Services following the posting of any changes constitutes your acceptance of the revised Terms.

3. Orders and Payment

You may place orders for water-related products offered through the Services.

• All prices are listed in Dirhams (AED).
• We accept various payment methods as listed on the Website.
• You are responsible for all taxes and any other charges associated with your order.

4. Shipping

• Shipping costs and estimated delivery times will be displayed during checkout.
• We will ship your order to the address you provide during checkout.
• Aura Freshness is not responsible for delays in shipping caused by acts of God, carrier delays, or other unforeseen circumstances.

5. Returns and Exchanges

You may be eligible to return or exchange your purchase within a certain timeframe, subject to our return and exchange policy as outlined on the Website.

• Returned items must be in unused and original condition with all tags attached.
• Shipping costs for returns are the responsibility of the customer, unless the return is due to a mistake by Aura Freshness.

6. Intellectual Property

The content on the Website, including but not limited to text, graphics, logos, icons, images, and software, is the property of Aura Freshness or its licensors and is protected by copyright and other intellectual property laws. You may not reproduce, modify, distribute, or commercially exploit any content on the Website without the express written permission of Aura Freshness.

7. Disclaimer

The Services are provided “as is” and without warranties of any kind, express or implied. Aura Freshness disclaims all warranties, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Aura Freshness does not warrant that the Services will be uninterrupted, secure, or error-free.

8. Limitation of Liability

Aura Freshness will not be liable for any damages arising out of or related to your use of the Services, including but not limited to, direct, indirect, incidental, consequential, or punitive damages.

9. Termination

Aura Freshness may terminate your access to the Services for any reason, at any time, without notice.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of laws principles.

11. Contact Us

If you have any questions about these Terms, please contact us:

• Email: info@aurafreshness.com (for general inquiries)
• Email: sales@aurafreshness.com (for sales-related inquiries)
• Phone: 0502036281
• Address: Dubai JVC OVER Square